The Alcohol and Gaming Commission of Ontario (AGCO) is responsible for regulating the alcohol, gaming, horse racing and private cannabis retail sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public interest.
Reporting to the Senior Manager, Organizational Development, the Organizational Development Program Manager is responsible for consulting with various stakeholders across the organization to provide Organizational Development (OD) leadership to achieve the goals and objectives of the strategic plan. The Organizational Development Program Manager will also design, develop, deliver and evaluate OD interventions and services to increase performance at the individual, team and organizational levels, to foster an inclusive, learning and performance-driven culture where employees thrive.
In this role, the successful candidate will:
· Work with leaders to develop an OD program using the common OD methodology. Programs include performance management, succession planning, career pathing, strategic workforce planning, coaching, employee engagement, etc.
· Liaise with the Change Management Office, as required, and utilize the AGCO’s change management methodology in the development of the implementation plan to increase adoption and effectiveness of the program.
· Collaborate with branch team members to assess training, learning and development needs through surveys, focus groups, and interactions with staff and managers.
· Provide regular updates to the leadership, complete program evaluations regularly and make recommendations for improvement.
· Establish strong relationships with the business leaders and HR to gain a deep understanding of the initiatives planned or underway for the team.
· Collaborate with internal partners to recommend and/or deliver training/leadership development solutions – i.e. emotional intelligence, acquiring new skills, etc.
· Facilitate interpersonal relationship mediations, and team-building activities to improve and maintain positive working relationships.
· Conduct organizational design workshops or partner with internal clients to work through an organizational design initiative, from planning to execution and post-implementation follow-up.
· Evaluate program effectiveness through surveys, assessments, focus groups and feedback, and recommend opportunities for improvements.
· Keep abreast of OD trends and best practices, and network with training providers to seek opportunities for education/training and development.
· Act as the subject matter expert, supporting team members with technical expertise, and providing job feedback, direction, assistance, and information sessions to the team members.
· Identify and evaluate training needs in their respective branch/team to support the development of a smart risk culture at the AGCO.
· Participate in, or lead, engagement-related activities such as surveys.
The ideal candidate will have:
· University degree in Organizational Development, Organizational Psychology, Adult Education, Leadership, or Human Resources, or equivalent work experience.
· 6 to 8 years of full-scope organizational development experience in a unionized environment.
· Certifications and applied practice in one or more of the following: facilitation, coaching, talent management or leadership development.
· Expert knowledge of OD interventions, including individual and team building, and working knowledge of organizational design with experience in supporting leaders through transformational initiatives.
· Advanced knowledge of change management principles and methodologies.
· Strong knowledge of quality improvement and performance measurement methodologies.
· Experience in working in a unionized environment.
· Exceptional critical thinking, problem-solving and negotiation skills.
· Sound professional judgment, diplomacy and relationship-building skills.
· Management and supervisory experience.
· Experience in managing day-to-day operations, ensuring proper processes and checks are in place.
· Experience in managing budgets.
· Strong communication skills, both written and verbal, and interpersonal and facilitation skills.
· Advanced skills in Microsoft Office applications (Word, Excel, PowerPoint & Visio).
The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.
To apply to this vacancy, please submit your application online at our Careers Webpage, located at www.agco.ca/careers, by Friday, December 16, 2022.
The AGCO is an inclusive and equal opportunity employer.
The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.
Disability-related accommodation during the recruitment process is available upon request.
www.agco.ca